Our Work
A selection of AI systems, automation pipelines, and intelligent products we've built. All client details are anonymised.
AI Loan Intelligence System
Problem
Manual underwriting teams reviewing 300+ loan applications per day with inconsistent decisioning and 48-hour turnaround.
Solution
Deployed a multi-model AI pipeline that extracts structured data from application documents, scores creditworthiness, and routes decisions to the appropriate approval tier automatically.
Outcome
Reduced average processing time by 72%. Manual review workload dropped by 60%.
Automated Merchant Acquisition Platform
Problem
Sales team manually prospecting, qualifying, and onboarding merchants — a 14-day average cycle with high drop-off.
Solution
Built an autonomous lead acquisition agent that identifies target merchants, initiates outreach sequences, qualifies via conversational AI, and triggers onboarding workflows upon sign-up.
Outcome
Merchant onboarding cycle cut to under 3 days. Pipeline volume increased 4x without adding headcount.
Customer Support Triage Agent
Problem
Support team handling 1,200+ tickets/week with 40% being repetitive tier-1 questions, creating backlog and slow CSAT.
Solution
Deployed a RAG-powered support agent trained on documentation and past tickets, capable of resolving tier-1 queries, escalating complex issues, and logging to the existing helpdesk.
Outcome
82% of tier-1 tickets resolved autonomously. Average response time dropped from 6 hours to under 2 minutes.
Dynamic Inventory Intelligence System
Problem
Inventory managers manually tracking stock across 8 warehouses and 4 platforms, leading to stockouts and overstock simultaneously.
Solution
Built an AI inventory agent that monitors stock levels in real time, predicts demand using sales trends, and triggers reorder workflows automatically across supplier APIs.
Outcome
Stockout incidents reduced by 68%. Overstock holding costs down 31%.
AI Property Lead Qualification System
Problem
Agents wasting hours qualifying inbound leads manually, with high variance in qualification quality across the team.
Solution
Built a conversational AI agent deployed via website chat and WhatsApp that qualifies property leads, captures requirements, and schedules viewings — handing off only warm leads to agents.
Outcome
Agent time-to-qualified-lead cut by 80%. Lead-to-viewing conversion improved by 35%.
Automated Reporting & Analytics Pipeline
Problem
Customer success team building weekly business review reports manually from 6 data sources — 4 hours per client per week.
Solution
Built a data aggregation and report-generation pipeline that pulls from all sources, synthesises key insights using LLMs, and delivers formatted reports on schedule via email and Slack.
Outcome
Report production time reduced to 8 minutes. CS team capacity freed up for strategic work.
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